Site Notice

Gabriel Djalma Santos Lazarus
Agency for management services
Gerkerath 132a
41179 Mönchengladbach, Germany

Contact

Phone: +49 176 811 610 58
E-mail: willkommen@glas-management.de

VAT

In accordance with Section 19 of the German VAT Act (UStG), no VAT is shown (small business regulation).

Person responsible for editorial content

Gabriel Djalma Santos Lazarus

Dispute resolution proceedings in front of a consumer arbitration board

We are not willing or obliged to participate in dispute resolution proceedings in front of a consumer arbitration board.

Central contact point according to the Digital Services Act - DSA (Regulation (EU) 2022/2065)

You can reach our central contact point for users and authorities in accordance with Art. 11, 12 DSA as follows:

E-mail: willkommen@glas-management.de
Phone: +49 176 811 610 58

The languages available for contact are: German, English.

Liability for contents

As a service provider, we are responsible for our own content on these pages in accordance with general legislation (Section 7 (1) DDG). Under Sections 8 to 10 DDG, however, we are not obliged to monitor transmitted or stored third-party information, or to investigate circumstances that indicate unlawful activity. Obligations to remove or block the use of information under general legislation remain unaffected. Liability in this respect is only possible from the point in time at which a concrete infringement of the law becomes known. If we become aware of any such infringements, we will remove the content in question immediately.

Liability for links

Our offer contains links to external third-party websites over whose content we have no influence. We therefore cannot accept any liability for this third-party content. The respective provider or operator of the linked pages is always responsible for their content. The linked pages were checked for possible legal violations at the time of linking; no unlawful content was recognisable at that time. However, permanent monitoring of the content of linked pages is not reasonable without concrete indications of a legal violation. If we become aware of any infringements, we will remove such links immediately.

Copyright

The content and works created by the site operator on these pages are subject to German copyright law. Duplication, processing, distribution and any form of commercialisation beyond the scope of copyright law require the written consent of the respective author or creator. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected and third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly.

Legal

Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term "personal data" comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e., the "controller")?

The data on this website is processed by the operator of the website, whose contact information is available under section "Information about the responsible party" in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance, be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order enquiries.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when you visit this website. Such analyses are performed primarily with what we refer to as analysis programs. For detailed information about these analysis programs please consult our Data Protection Declaration below.

2. Hosting

External hosting

This website is hosted externally. Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a website.

The external hosting serves the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device within the meaning of the TDDDG. This consent can be revoked at any time.

Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

We are using the following host:

Vercel Inc.
340 S Lemon Ave #4133,
Walnut, CA 91789, USA.

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the "controller" in the GDPR)

The data processing controller on this website is:

Gabriel Djalma Santos Lazarus
Gerkerath 132a
41179 Mönchengladbach, Germany

Phone: +49 176 811 610 58
E-mail: willkommen@glas-management.de

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data.

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

General information on the legal basis for the data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, if special categories of data are processed according to Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to the access to information in your end device, the data processing is additionally based on Section 25(1) TDDDG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR.

Information on data transfer to third countries that are not secure under data protection law

We use, among other technologies, tools from companies located in third countries that are not safe under data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). If these tools are enabled, your personal data may be transferred to and processed in these countries. We would like you to note that no level of data protection comparable to that in the EU can be guaranteed in third countries that are insecure in terms of data protection law.

We would like to point out that the US, as a secure third country, generally has a level of data protection comparable to that of the EU. Data transfer to the US is therefore permitted if the recipient is certified under the "EU-US Data Privacy Framework" (DPF) or has appropriate additional assurances.

Recipients of personal data

In the scope of our business activities, we cooperate with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only disclose personal data to external parties if this is required as part of the fulfillment of a contract, if we are legally obligated to do so, if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the disclosure of this data. When using processors, we only disclose personal data of our customers on the basis of a valid contract on data processing.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data at any time. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

• In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
• If the processing of your personal data was or is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data instead of demanding the eradication of this data.
• If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
• If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data - with the exception of their archiving - may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from "http://" to "https://" and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in our Site Notice to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

4. Recording of data on this website

Cookies

Our website uses what the industry refers to as "cookies." Cookies are small data packages that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

Cookies can be issued by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies into websites.

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of these cookies. Other cookies may be used to analyze user behavior or for promotional purposes.

Cookies which are required for the performance of electronic communication transactions, for the provision of certain functions you want to use or those that are necessary for the optimization of the website (required cookies), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. If your consent to the storage of the cookies and similar recognition technologies has been requested, the processing occurs exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR and Section 25(1) TDDDG); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. If cookies are deactivated, the functions of this website may be limited.

CCM19

Our website uses CCM19 to obtain your consent for the storage of certain cookies on your device or for the use of specific technologies and to document the former in a data protection compliant manner. The provider of this technology is Papoo Software & Media GmbH, Auguststr. 4, 53229 Bonn, Germany (hereinafter referred to as "CCM19").

When you access our website, a connection with the servers of CCM19 is established to obtain your consent and other declarations related to the use of cookies. Subsequently, CCM19 will store a cookie in your browser to be able to allocate the granted consent or revocation. The data generated using this system will be archived by us until you ask us to delete it, delete the CCM19 cookie yourself or the purpose for the archiving of the data no longer applies. This shall be without prejudice to any mandatory statutory archiving periods.

We use CCM19 to obtain the consent mandated by law for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

The processing of these data is based on Art. 6(1)(b) GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6(1)(f) GDPR) or on your agreement (Art. 6(1)(a) GDPR) if this has been requested; the consent can be revoked at any time.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists. This shall be without prejudice to any mandatory legal provisions, in particular retention periods.

Processing of form data via Google Apps Script and Google Sheets

The data submitted through our forms is processed using Google Apps Script and stored in Google Sheets. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Processing takes place within our own Google Workspace account; the data is not passed on to third parties for advertising purposes.

When you submit a form, your entries are transmitted to Google servers, processed there and then stored in a spreadsheet accessible to us. The system also sends the confirmation and notification e-mails via Google Workspace.

The legal basis is Art. 6(1)(b) GDPR if your inquiry serves the initiation or fulfilment of a contract, otherwise Art. 6(1)(f) GDPR (legitimate interest in reliable and traceable handling of inquiries). A data processing agreement is in place with Google.

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). For more information: https://www.dataprivacyframework.gov/participant/5780.

Double opt-in procedure and deletion of unconfirmed requests

Inquiries and sign-ups submitted through our forms are confirmed using the double opt-in procedure. After submitting, you receive an e-mail containing a confirmation link. Only after you click this link does your inquiry or sign-up take effect and get stored in our records.

Until confirmation, your details are held temporarily in the system only. If the confirmation link is not used within seven days, it expires and the temporarily held record is deleted automatically. The legal basis for this procedure is Art. 6(1)(f) GDPR; we have a legitimate interest in preventing the abusive entry of third-party e-mail addresses and in being able to demonstrate consent.

Use of AI on the website

We use AI-supported services and applications in connection with our website, in particular for answering questions, finding content and getting in touch.

Note on the assistant on this website: The assistant "GlasMa" embedded on this website works exclusively with predefined answers and runs entirely in your browser. No transmission of your input to external servers and no storage takes place. The AI processing described below relates to our extended offering "GlasMa+" as well as to the handling of inquiries you send us via form, e-mail or telephone.

When you interact with elements that use artificial intelligence, your input, including metadata, is processed to generate an appropriate response or reaction.

The use of these AI-supported functions is based on Art. 6(1)(f) GDPR. We have a legitimate interest in using modern technologies in order to improve our performance and services. If consent is required, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You can withdraw your consent at any time.

Use of artificial intelligence (AI) to respond to inquiries

We use AI-supported software to process and respond to inquiries. The AI we use analyzes the content of your message in order to autonomously or partially autonomously generate a suitable answer or a suggested answer. In this context, our AI processes all the content of your message, including names, email addresses, communication content or technical information (e.g. IP addresses, device information).

The AI software used is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most efficient communication possible using modern technical solutions.

We use the following AI application:

Claude

We use Claude for our communication. The provider is Anthropic PBC, 548 Market St / 500 Howard St, San Francisco, CA 94104, USA. This means that when you contact us, your requests, including metadata, may be transmitted to the provider's servers and processed there to generate a suitable response.

Request by e-mail or telephone

If you contact us by e-mail or telephone, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained; the consent can be revoked at any time.

The data sent by you to us via contact requests remain with us until you request us to delete it, revoke your consent to the storage or the purpose for the data storage lapses. Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. Social media

Our social media presences

No social media plugins are embedded on this website. The references to our profiles are plain text links only. No connection to the networks' servers is established and no data is transmitted unless you click one of these links. The following information applies to visits to our profiles on the respective platforms.

This privacy policy applies to the following social media presences

• https://www.facebook.com/glas.management
• https://www.instagram.com/glas.management/
• https://www.linkedin.com/company/glas-management
• https://www.youtube.com/@glas.management
• https://www.tiktok.com/@glas.management

Data processing through social networks

We maintain publicly available profiles in social networks. The individual social networks we use can be found below.

Social networks such as Facebook, Instagram or LinkedIn can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content. When you visit our social media pages, numerous data protection relevant processing operations are triggered. In detail:

If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.

Using the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. This way you may see interest-based advertising inside and outside of the social media presence. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to.

Please also note that we cannot retrace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators. Details can be found in the terms of use and privacy policy of the respective portals.

Legal basis

Our social media presences are intended to ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6(1)(f) GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g., consent within the meaning of Art. 6(1)(a) GDPR).

Responsibility and assertion of rights

If you visit one of our social media presences, we, together with the operator of the platform, are responsible for the data processing operations triggered during this visit. You can in principle assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both with us and with the operator of the respective portal.

Please note that despite the shared responsibility with the portal operators, we do not have full influence on their data processing operations. Our options are determined by the company policy of the respective provider.

Storage time

The data collected directly by us via the social media presence will be deleted from our systems as soon as you ask us to delete it, you revoke your consent to the storage or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions - in particular retention periods - remain unaffected.

We have no control over the storage duration of your data that is stored by the social network operators for their own purposes. For details, please contact the operators directly.

Your rights

You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time and free of charge. You also have the right to object, the right to data portability and the right to file a complaint with the responsible regulatory agency. Furthermore, you can request the correction, blocking, deletion and, under certain circumstances, the restriction of the processing of your personal data.

The individual social networks

Facebook. The provider is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. According to Meta's statement the collected data will also be transferred to the USA and to other third countries. We have signed an agreement with Meta on shared responsibility for the processing of data (Controller Addendum): page_controller_addendum. You can customize your advertising settings independently: facebook.com/settings. Data transmission to the US is based on the Standard Contractual Clauses of the European Commission. The company is certified under the "EU-US Data Privacy Framework" (DPF). Privacy policy: facebook.com/about/privacy.

Instagram. The provider is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. Data transmission to the US is based on the Standard Contractual Clauses of the European Commission. The company is certified under the DPF. Privacy policy: privacycenter.instagram.com/policy.

LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies. You can disable them here: retargeting-opt-out. Data transmission to the US is based on the Standard Contractual Clauses of the European Commission. The company is certified under the DPF. Privacy policy: linkedin.com/legal/privacy-policy.

YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The company is certified under the DPF. Privacy policy: policies.google.com/privacy.

TikTok. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. Data transmission to third countries is based on the Standard Contractual Clauses of the European Commission. Privacy policy: tiktok.com/legal/privacy-policy.

6. Analysis tools and advertising

The services described below are only loaded after you have given your consent via our consent tool. Without consent, no processing by these services takes place.

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google's parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG. This consent can be revoked at any time.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user's origin. This data is summarized in a user ID and assigned to the respective end device of the website visitor.

Google Analytics uses technologies that make the recognition of the user possible for the purpose of analyzing user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule, transferred to a Google server in the United States, where it is stored.

The use of this service occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You may revoke your consent at any time.

IP anonymization

Google Analytics IP anonymization is active. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google's servers in the United States and abbreviated there only in exceptional cases.

Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Google Ads

The website operator uses Google Ads. Google Ads is an online promotional program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display ads in the Google search engine or on third-party websites, if the user enters certain search terms into Google (keyword targeting). It is also possible to place targeted ads based on the user data Google has in its possession (target group targeting).

The use of this service occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You may revoke your consent at any time.

Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can assign people who interact with our online offering to specific target groups in order to subsequently display interest-based advertising to them in the Google advertising network. If you have a Google account, you have the option to object to personalized advertising under the following link: https://adssettings.google.com/anonymous?hl=en.

The use of this service occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You may revoke your consent at any time.

Meta Pixel (formerly Facebook Pixel)

To measure conversion rates, this website uses the visitor activity pixel of Meta. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. According to Meta's statement the collected data will be transferred to the USA and other third countries too.

This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Meta ad. This makes it possible to analyze the effectiveness of Meta ads for statistical and market research purposes and to optimize future advertising campaigns.

The use of this service occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You may revoke your consent at any time.

Insofar as personal data is collected on our website with the help of this tool and forwarded to Meta, we and Meta Platforms Ireland Limited are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Meta. The wording of the agreement can be found at: https://www.facebook.com/legal/controller_addendum.

TikTok Pixel

We have integrated the TikTok pixel on this website. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.

With the help of the TikTok Pixel, we can display interest-based advertisements on TikTok to website visitors who have viewed our offers. At the same time, the TikTok Pixel allows us to determine how effective our advertising is on TikTok. For this purpose, various usage data are processed, such as IP address, page views, time spent, operating system used and origin of the user.

The use of this service occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You may revoke your consent at any time.

LinkedIn Insight Tag

This website uses the Insight tag from LinkedIn. This service is provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

We use the LinkedIn Insight tag to obtain information about visitors to our website. Once a website visitor is registered with LinkedIn, we can analyze the key occupational data of our website visitors to help us better target our site to the relevant audience. We can also use the LinkedIn Insight tag to measure whether visitors to our website perform certain actions (conversion measurement).

LinkedIn itself also collects log files (URL, referrer URL, IP address, device and browser characteristics and time of access). The IP addresses are shortened or hashed. The direct identifiers of LinkedIn members are deleted by LinkedIn after seven days; the remaining pseudonymized data will then be deleted within 180 days.

If your consent has been obtained, the use of this service occurs on the basis of Art. 6(1)(a) GDPR and Section 25 TDDDG. Such consent may be revoked at any time. You can object to LinkedIn's analysis of user behavior and targeted advertising at the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

7. Newsletter

GLAS Letter

If you would like to subscribe to the newsletter offered on this website (the "GLAS Letter"), we will need from you an e-mail address as well as information that allows us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. We use such data exclusively for the sending of the requested information and shall not share such data with any third parties.

Sign-up takes place using the double opt-in procedure: after submitting the form, you receive an e-mail containing a confirmation link. Only after your confirmation do we add you to the distribution list. To document consent, we log the time of the sign-up and of the confirmation. The legal basis for this logging is our legitimate interest in being able to demonstrate consent (Art. 6(1)(f) GDPR).

The processing of the information entered into the newsletter subscription form occurs exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may revoke the consent you have given at any time, for instance by clicking the unsubscribe link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe and will be deleted from the distribution list after you unsubscribe. Distribution takes place via our own Google Workspace account; no external newsletter service provider is used.

8. Online-based audio and video conferences

Data processing

We use online conference tools, among other things, for communication with our customers. If you communicate with us by video or audio conference using the Internet, your personal data will be collected and processed by the provider of the respective conference tool and by us.

The conferencing tools collect all information that you provide in order to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end of participation, number of participants and other context information related to the communication process (metadata). Furthermore, the provider of the tool processes all technical data required for the processing of the online communication.

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication (Art. 6(1)(f) GDPR). Insofar as consent has been requested, the tools in question will be used on the basis of this consent; the consent may be revoked at any time with effect for the future.

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc., 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. For details on data processing, please refer to Zoom's privacy policy: https://www.zoom.com/en/trust/privacy/privacy-statement/. Data transmission to the US is based on the Standard Contractual Clauses of the European Commission. The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF).

Google Meet

We use Google Meet. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on data processing, please see the Google privacy policy: https://policies.google.com/privacy?hl=en. The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF).

9. Processing of customer and contract data

We collect, process, and use personal customer and contract data for the establishment, content arrangement and modification of our contractual relationships. Data with personal references to the use of this website (usage data) will be collected, processed, and used only if this is necessary to enable the user to use our services or required for billing purposes. The legal basis for these processes is Art. 6(1)(b) GDPR.

The collected customer data shall be deleted upon completion of the order or termination of the business relationship and upon expiration of any existing statutory archiving periods.

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

Rechtliches

Allgemeine Geschäftsbedingungen

GLAS Management - Unternehmensberatung, Prozessmanagement, HR & Change, Inhaber: Gabriel Djalma Santos Lazarus, Gerkerath 132a, 41179 Mönchengladbach (nachfolgend „Anbieter“)
Stand: Juli 2026 · Angebot ausschließlich an Unternehmer (B2B)

§ 1 Geltungsbereich

(1) Diese Allgemeinen Geschäftsbedingungen gelten für alle Verträge zwischen dem Anbieter und seinen Kunden über Leistungen im Bereich Unternehmensberatung, Prozessmanagement, HR & Change sowie angrenzender Analyse-, Konzeptions-, Schulungs- und Umsetzungsleistungen.

(2) Das Angebot des Anbieters richtet sich ausschließlich an Unternehmer im Sinne des § 14 BGB, juristische Personen des öffentlichen Rechts und öffentlich-rechtliche Sondervermögen. Verträge mit Verbrauchern im Sinne des § 13 BGB werden nicht geschlossen; mit Abgabe einer Bestellung bestätigt der Kunde, als Unternehmer zu handeln.

(3) Entgegenstehende oder von diesen AGB abweichende Bedingungen des Kunden werden nicht Vertragsbestandteil, es sei denn, der Anbieter stimmt ihrer Geltung ausdrücklich in Textform zu. Dies gilt auch, wenn der Anbieter in Kenntnis entgegenstehender Bedingungen die Leistung vorbehaltlos erbringt.

(4) Diese AGB gelten in ihrer jeweils bei Vertragsschluss gültigen Fassung auch für künftige Geschäfte mit demselben Kunden, ohne dass es eines erneuten Hinweises bedarf.

§ 2 Leistungen und Zusammenarbeitsmodelle

(1) Der Anbieter erbringt seine Leistungen in drei Zusammenarbeitsmodellen: Full-Service (der Anbieter übernimmt die Umsetzung nach Onboarding und Freigaben des Kunden), Consulting (gemeinsame Erarbeitung der Ergebnisse mit dem Kunden, monatliches Modell mit vereinbartem Stundenkontingent) und Advisory (Sparring und Begleitung zu konkreten Fragestellungen des Kunden, monatliches Modell). Maßgeblich für Art und Umfang der Leistungen ist die Leistungsbeschreibung im jeweiligen Angebot.

(2) Beratungs-, Begleit- und Betreuungsleistungen - insbesondere in den Modellen Consulting und Advisory - sind Dienstleistungen im Sinne der §§ 611 ff. BGB; ein bestimmter wirtschaftlicher Erfolg wird nicht geschuldet. Soweit im Angebot konkrete Arbeitsergebnisse als Werkleistung vereinbart sind (z. B. die Erstellung von Analysen, Konzepten, Prozessdokumentationen, Roadmaps oder Schulungsunterlagen), gelten ergänzend die Regelungen zu Abnahme und Gewährleistung (§§ 7 und 11).

(3) Der Anbieter schuldet keine bestimmten wirtschaftlichen Ergebnisse wie Umsatz-, Effizienz- oder Fluktuationswerte. Diese hängen wesentlich von Faktoren ab, auf die der Anbieter keinen Einfluss hat - insbesondere von der Umsetzung durch den Kunden, dem Verhalten Dritter und der Marktentwicklung.

§ 3 Vertragsschluss

(1) Angebote des Anbieters sind 30 Kalendertage ab Angebotsdatum bindend, soweit im Angebot nichts anderes bestimmt ist.

(2) Der Vertrag kommt durch Beauftragung des Kunden in Textform (z. B. E-Mail) oder durch Unterzeichnung des Angebots zustande. Mündliche Nebenabreden bestehen nicht; Änderungen und Ergänzungen bedürfen der Textform.

§ 4 Mitwirkungspflichten des Kunden

(1) Der Kunde stellt dem Anbieter rechtzeitig und unentgeltlich alle für die Leistungserbringung erforderlichen Informationen, Unterlagen, Daten, Zugänge und Freigaben zur Verfügung und benennt einen entscheidungsbefugten Ansprechpartner.

(2) Für Feedback und Freigaben gilt eine Frist von 10 Werktagen ab Bereitstellung, soweit nicht anders vereinbart. Erfolgt innerhalb der Frist keine Rückmeldung, ist der Anbieter berechtigt, auf Basis des bereitgestellten Standes fortzufahren; vereinbarte Termine verschieben sich entsprechend.

(3) Verzögerungen, die auf unterlassene oder verspätete Mitwirkung des Kunden zurückgehen, gehen nicht zulasten des Anbieters. Vereinbarte Fristen verlängern sich angemessen; nachweisbarer Mehraufwand kann nach Aufwand zu dem im Angebot vereinbarten Stundensatz berechnet werden.

(4) Der Kunde sichert zu, dass die von ihm bereitgestellten Informationen und Unterlagen frei von Rechten Dritter sind, die einer vertragsgemäßen Nutzung entgegenstehen, und stellt den Anbieter von entsprechenden Ansprüchen Dritter auf erstes Anfordern frei. Für die Richtigkeit und Vollständigkeit der vom Kunden bereitgestellten Daten ist der Kunde verantwortlich; darauf aufbauende Analysen stehen unter dem Vorbehalt dieser Datenbasis.

§ 5 Vergütung und Zahlungsbedingungen

(1) Es gelten die im jeweiligen Angebot vereinbarten Preise. Alle Preise verstehen sich zuzüglich Umsatzsteuer, soweit diese anfällt. Hinweis: Der Anbieter wendet derzeit die Kleinunternehmerregelung nach § 19 UStG an; Umsatzsteuer wird in diesem Fall nicht ausgewiesen.

(2) Bei Projektleistungen (Full-Service) sind 50 % der Vergütung bei Beauftragung und 50 % bei Abnahme fällig. Bei Projekten mit einem Auftragswert ab 10.000 € netto gilt: 40 % bei Beauftragung, 30 % bei vereinbarter Zwischenabnahme, 30 % bei Endabnahme. Die Leistungserbringung beginnt nach Eingang der ersten Rate.

(3) Monatliche Modelle (Consulting, Advisory) werden monatlich im Voraus in Rechnung gestellt.

(4) Rechnungen sind innerhalb von 14 Tagen ab Rechnungsdatum ohne Abzug zahlbar. Bei Zahlungsverzug gelten die gesetzlichen Regelungen (§ 288 Abs. 2 BGB: Verzugszinsen in Höhe von 9 Prozentpunkten über dem Basiszinssatz sowie die Pauschale von 40 €).

(5) Vereinbarte Stundenkontingente der monatlichen Modelle gelten je Kalendermonat. Nicht genutzte Stunden verfallen ohne Übertrag oder Erstattung; die Vergütung honoriert auch die Vorhaltung der Kapazität. Absehbare Überschreitungen der im Angebot vereinbarten Kontingentgrenzen zeigt der Anbieter vorab an; Mehrstunden werden nach Aufwand zum vereinbarten Stundensatz abgerechnet.

(6) Bei monatlichen Modellen kann der Anbieter die Vergütung frühestens nach Ablauf der Mindestlaufzeit mit einer Ankündigungsfrist von 3 Monaten in Textform anpassen. Bei einer Erhöhung von mehr als 5 % innerhalb von 12 Monaten steht dem Kunden ein Sonderkündigungsrecht zum Zeitpunkt des Wirksamwerdens zu.

(7) Der Kunde kann nur mit unbestrittenen oder rechtskräftig festgestellten Forderungen aufrechnen. Zurückbehaltungsrechte stehen ihm nur aus demselben Vertragsverhältnis zu.

§ 6 Leistungsänderungen (Change Requests)

(1) Änderungs- oder Erweiterungswünsche des Kunden sind in Textform mitzuteilen. Der Anbieter prüft die Auswirkungen auf Vergütung und Termine und unterbreitet ein Nachtragsangebot.

(2) Bis zur Einigung über den Nachtrag wird die Leistung auf Basis des ursprünglichen Auftrags fortgesetzt, soweit dies sinnvoll möglich ist; andernfalls können die betroffenen Arbeitspakete ausgesetzt werden.

§ 7 Korrekturschleifen und Abnahme

(1) Bei Werkleistungen sind je Leistungsgegenstand zwei Korrekturschleifen im vereinbarten Preis enthalten. Weitere Korrekturschleifen sowie Änderungen, die über die ursprüngliche Leistungsbeschreibung hinausgehen, werden nach Aufwand zum vereinbarten Stundensatz berechnet.

(2) Nach Fertigstellung stellt der Anbieter das Arbeitsergebnis zur Abnahme bereit. Die Abnahme gilt als erklärt, wenn der Kunde nicht innerhalb von 10 Werktagen nach Bereitstellung wesentliche Mängel in Textform rügt oder wenn er das Arbeitsergebnis produktiv nutzt (z. B. Umsetzung eines Konzepts oder Einsatz einer Prozessdokumentation im Geschäftsbetrieb). Auf diese Wirkung wird der Anbieter bei Bereitstellung hinweisen.

(3) Unwesentliche Mängel berechtigen nicht zur Verweigerung der Abnahme; ihre Beseitigung erfolgt im Rahmen der Gewährleistung.

§ 8 Laufzeit und Kündigung

(1) Projektverträge enden mit Abnahme bzw. vollständiger Erbringung der vereinbarten Leistungen.

(2) Monatliche Modelle (Consulting, Advisory) haben eine Mindestlaufzeit von 3 Monaten. Danach verlängert sich der Vertrag jeweils um einen weiteren Monat, wenn er nicht mit einer Frist von 4 Wochen zum Monatsende in Textform gekündigt wird.

(3) Das Recht beider Parteien zur außerordentlichen Kündigung aus wichtigem Grund bleibt unberührt. Ein wichtiger Grund für den Anbieter liegt insbesondere vor, wenn der Kunde mit der Zahlung von zwei Monatsvergütungen in Verzug ist.

(4) Im Fall der Kündigung sind die bis zum Wirksamwerden erbrachten Leistungen zu vergüten. § 9 (Rechteeinräumung erst mit vollständiger Zahlung) bleibt unberührt.

§ 9 Nutzungs- und Urheberrechte

(1) Die vom Anbieter erstellten Arbeitsergebnisse (insbesondere Analysen, Konzepte, Prozessmodelle und -dokumentationen, Roadmaps, Vorlagen, Checklisten und Schulungsunterlagen) sind urheberrechtlich geschützt, soweit sie die erforderliche Schöpfungshöhe erreichen.

(2) Mit vollständiger Zahlung der vereinbarten Vergütung räumt der Anbieter dem Kunden ein einfaches, zeitlich und räumlich unbeschränktes Nutzungsrecht an den vertragsgegenständlichen Arbeitsergebnissen für dessen eigene Geschäftszwecke ein. Die Einräumung ausschließlicher Nutzungsrechte, die Übertragung von Rechten auf Dritte sowie eine über den Vertragszweck hinausgehende Bearbeitung bedürfen einer gesonderten Vereinbarung.

(3) Die vom Anbieter eingesetzten Methoden, Frameworks, Vorlagenstrukturen und das dahinterstehende Know-how verbleiben beim Anbieter und dürfen von diesem uneingeschränkt weiterverwendet werden. Arbeitsdateien und Rohformate sind nicht Vertragsgegenstand und werden nur gegen gesonderte Vergütung herausgegeben.

(4) Entwürfe, Präsentationen und Konzepte, die nicht beauftragt werden, verbleiben mit allen Rechten beim Anbieter und dürfen vom Kunden nicht verwendet werden.

(5) Für Fremdmaterialien (z. B. Softwarelizenzen, Vorlagen Dritter, KI-generierte Inhalte) gelten die Lizenzbedingungen der jeweiligen Anbieter; der Anbieter weist dem Kunden die erworbenen Lizenzen auf Wunsch nach und reicht deren Bedingungen durch.

§ 10 Fremdleistungen und Drittanbieter

(1) Der Anbieter ist berechtigt, zur Leistungserbringung Subunternehmer einzusetzen. Für deren Handeln haftet er wie für eigenes Handeln (§ 278 BGB).

(2) Verträge über Leistungen von Drittanbietern (z. B. Software-Lizenzen, Tools, Systeme, Schulungsplattformen) kommen unmittelbar zwischen dem Kunden und dem jeweiligen Anbieter zustande; deren laufende Kosten trägt der Kunde. Der Anbieter berät bei der Auswahl (z. B. im Rahmen von RFI/RFP) und verwaltet die Leistungen im vereinbarten Umfang.

(3) Für Änderungen, Einschränkungen oder Ausfälle durch Dritte (z. B. Software- und Systemanbieter) ist der Anbieter nicht verantwortlich, soweit er sie nicht zu vertreten hat.

§ 11 Gewährleistung

(1) Bei Mängeln von Werkleistungen leistet der Anbieter zunächst Nacherfüllung nach seiner Wahl durch Nachbesserung oder Neuherstellung. Schlägt die Nacherfüllung zweimal fehl, stehen dem Kunden die gesetzlichen Rechte zu.

(2) Offensichtliche Mängel sind innerhalb von 10 Werktagen nach Abnahme in Textform zu rügen. Die handelsrechtliche Untersuchungs- und Rügepflicht (§ 377 HGB) bleibt für Kaufleute unberührt.

(3) Mängelansprüche verjähren in 12 Monaten ab Abnahme. Dies gilt nicht in den Fällen des § 12 Abs. 1 sowie bei arglistigem Verschweigen eines Mangels.

§ 12 Haftung

(1) Der Anbieter haftet unbeschränkt für Vorsatz und grobe Fahrlässigkeit, für die schuldhafte Verletzung von Leben, Körper oder Gesundheit, nach dem Produkthaftungsgesetz, bei arglistigem Verschweigen von Mängeln sowie im Umfang einer übernommenen Garantie.

(2) Bei einfach fahrlässiger Verletzung wesentlicher Vertragspflichten (Pflichten, deren Erfüllung die ordnungsgemäße Durchführung des Vertrags überhaupt erst ermöglicht und auf deren Einhaltung der Kunde regelmäßig vertrauen darf) ist die Haftung auf den vertragstypischen, bei Vertragsschluss vorhersehbaren Schaden begrenzt. Im Übrigen ist die Haftung für einfache Fahrlässigkeit ausgeschlossen.

(3) Die Haftung nach Abs. 2 ist der Höhe nach begrenzt auf den Auftragswert des betroffenen Auftrags, bei monatlichen Modellen auf die Summe der Vergütung der letzten 12 Monate vor dem schädigenden Ereignis.

(4) Unternehmerische Entscheidungen trifft der Kunde in eigener Verantwortung. Empfehlungen des Anbieters entbinden den Kunden nicht von der eigenen Prüfung und Entscheidung.

(5) Für den Verlust von Daten haftet der Anbieter nach Maßgabe der Absätze 1 bis 3 nur insoweit, als der Schaden auch bei ordnungsgemäßer, regelmäßiger Datensicherung durch den Kunden entstanden wäre. Der Kunde ist für eine regelmäßige Sicherung seiner Daten verantwortlich.

(6) Die vorstehenden Haftungsbeschränkungen gelten auch zugunsten der Mitarbeiter und Erfüllungsgehilfen des Anbieters.

§ 13 Vertraulichkeit

(1) Beide Parteien verpflichten sich, alle im Rahmen der Zusammenarbeit erlangten Geschäftsgeheimnisse im Sinne des GeschGehG sowie sonstige als vertraulich gekennzeichnete Informationen vertraulich zu behandeln und nur für die Zwecke des Vertrags zu verwenden. Dies umfasst insbesondere auch Prozess-, Personal- und Unternehmensdaten, die dem Anbieter im Rahmen von Analysen zugänglich werden.

(2) Diese Pflicht besteht für die Dauer von 3 Jahren nach Vertragsende fort. Gesetzliche Offenlegungspflichten bleiben unberührt.

§ 14 Datenschutz

(1) Die Parteien beachten die anwendbaren Datenschutzvorschriften, insbesondere die DSGVO. Dies gilt in besonderem Maße für Leistungen mit Bezug zu Personaldaten (z. B. Recruiting- und HR-Themen).

(2) Soweit der Anbieter im Rahmen der Leistungserbringung personenbezogene Daten im Auftrag des Kunden verarbeitet, schließen die Parteien vor Beginn der Verarbeitung einen Vertrag über Auftragsverarbeitung nach Art. 28 DSGVO. Ein entsprechendes Muster stellt der Anbieter bereit.

§ 15 Referenznennung

(1) Der Anbieter ist berechtigt, den Kunden unter Nennung von Name und Logo als Referenz zu benennen und die für den Kunden erbrachten Leistungen in anonymisierter oder - nach Freigabe - konkreter Form darzustellen (z. B. als Projektgeschichte oder Case Study), soweit dabei keine vertraulichen Informationen offengelegt werden.

(2) Der Kunde kann der Referenznennung jederzeit mit Wirkung für die Zukunft in Textform widersprechen.

§ 16 Keine Rechts- und Steuerberatung

Leistungen des Anbieters stellen keine Rechts- oder Steuerberatung dar. Die rechtliche Prüfung von Verträgen, Formularen und sonstigen Unterlagen - insbesondere arbeitsrechtlicher Dokumente im Rahmen von HR-Themen - obliegt dem Kunden bzw. dessen rechtlichen und steuerlichen Beratern; der Anbieter strukturiert insoweit die Fragestellungen, setzt Freigaben des Kunden um und koordiniert auf Wunsch die Einbindung externer Berater.

§ 17 Schlussbestimmungen

(1) Es gilt das Recht der Bundesrepublik Deutschland unter Ausschluss des UN-Kaufrechts (CISG).

(2) Ist der Kunde Kaufmann, juristische Person des öffentlichen Rechts oder öffentlich-rechtliches Sondervermögen, ist ausschließlicher Gerichtsstand für alle Streitigkeiten aus und im Zusammenhang mit dem Vertrag Mönchengladbach. Der Anbieter ist daneben berechtigt, am allgemeinen Gerichtsstand des Kunden zu klagen.

(3) Änderungen und Ergänzungen des Vertrags einschließlich dieser Klausel bedürfen der Textform.

(4) Sollten einzelne Bestimmungen dieser AGB ganz oder teilweise unwirksam sein oder werden, bleibt die Wirksamkeit der übrigen Bestimmungen unberührt. Anstelle der unwirksamen Bestimmung gilt die gesetzliche Regelung.